(Polytechnic University of Puerto Rico, 2019) Abreu Machado, Yamil; Nieves Castro, Rafael A.
This project developed a DMAIC process
to start improving the results of a new task been
performed in the company [1]. The project will
focus on improving the quality and turnaround time
of the work performed. the quality is going to be
improve by looking for the areas that produce
waste, study those areas and look for alternatives to
eliminate the waste produced and be leaner. by
improving, the quality of the work provided to the
customer by eliminating waste the turnaround time
that takes to deliver the task is going to improve. as
this is a new task, been performed the way that it is
going to be improved is by designing a new
standard work for all the designers to use it.
Key Terms: Continuous Improvement, DMAIC,
Lean, Turnaround time.
