Time optimization for service provider operational performance

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dc.contributor.advisorGonzález Miranda, Carlos J.
dc.contributor.authorPagán Malavé, José J.
dc.date.accessioned2020-06-24T19:21:07Z
dc.date.available2020-06-24T19:21:07Z
dc.date.issued2018
dc.descriptionDesign Project Article for the Graduate Programs at Polytechnic University of Puerto Ricoen_US
dc.description.abstractA DMAIC methodology was carried out to identify and improve two processes within a Service Providing Company. These processes where the Quote redaction process and the Field Work Time Management. A bottle neck was identified on the Quote process and means where implemented to delegate work and mitigate the bottle neck. Check lists where developed to help reduce the error while evaluating, buying and preparing for works. This translates into less missed time in the completion of the work and therefore more revenue for the company. Key Terms  DMAIC, Quote Delivery, Service Provider, Time Management.en_US
dc.identifier.citationPagán Malavé, J. J. (2018). Time optimization for service provider operational performance [Unpublished manuscript]. Graduate School, Polytechnic University of Puerto Rico.en_US
dc.identifier.urihttp://hdl.handle.net/20.500.12475/199
dc.language.isoen_USen_US
dc.publisherPolytechnic University of Puerto Ricoen_US
dc.relation.haspartSan Juan Campusen_US
dc.relation.ispartofManufacturing Engineering
dc.relation.ispartofseriesFall-2018
dc.rights.holderPolytechnic University of Puerto Rico, Graduate Schoolen_US
dc.rights.licenseAll rights reserveden_US
dc.subject.lcshSix sigma (Quality control standard)
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Research
dc.subject.lcshPolytechnic University of Puerto Rico--Graduate students--Posters
dc.titleTime optimization for service provider operational performanceen_US
dc.typeArticleen_US

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