Center Thickness Optimization for Product A

Abstract

Every organization wants to increase its production and reduce the possibility of having scraps. Having to scrap products increases production costs, reduces cost savings, reduces volume output, and therefore reduces confidence in the manufacturing process. For a product to be released into the market, quality approval must be obtained. This quality approval considers compliance with critical to quality dimensions (CTQ) where no error or deviation must be found. Having a deviation on the CTQ triggers a Non Conformance Investigation (NCR) that normally is resolved by scrapping the batch and product because there is nothing that can be done to fix it. Using DMAIC methodology, an investigation exercise will be conducted to understand the root cause of why this CTQ fails and how it can be solved and improved. Improving this CTQ will result in the reduction of NCR and make the manufacturing process more reliable, steady by reducing scrapped products and therefore increasing volume output. Keywords ⎯ CAPA, Center Thickness, DMAIC Method, Tooling Design, SPC.