Improvements in the Preventive Maintenance Program of an Automated Machine at a Manufacturing Line

Abstract

During the preventive maintenance execution of an automated machine in a medical device company, it was identified by the operators that the procedures lack required tasks that shall be documented properly. Therefore, the objective of the project was to improve the preventive maintenance procedures documentation. A Voice of Customer was performed on the operator mechanics to gain feedback. Based on the information provided, the procedures were revised to add the required tasks. It was identified that increasing the quantity of tasks to be executed does not impact the current time execution as these tasks were recommended to be included in the procedures and the operators were already executing the tasks based on their expertise with the equipment but did not have the instructions included in the procedures. The changes in the procedures were submitted into the documentation management system. Key Terms ⎯ adequate, compliance, expertise performance.