Data Center Monitoring System Upgrade

Abstract

The project was developed at the Headquarters of the Defense Commissary Agency (DeCA), located at Fort Lee, Virginia, that operates nearly 240 commissaries worldwide. The Agency’s data center was experiencing a high number of unscheduled service interruptions. After observing these incidents and the current data center environmental monitor system configuration, the project was able to identify several areas that needed to be improved. Changes in the incident response structure helped reduce response time. Data center layout reconfiguration helped maximize the current environmental monitor system. The project was successful in reducing unscheduled service interruptions by evaluating the current incident response process, changing the server layout configuration and optimizing the sensor placement within the data center. Key Terms: Environmental Monitor System, Process Flow, Data Center, Incident Response.