Standardized Approach for Effective Management of Workforce Capacity

Abstract

Poor delegation management typically results in rework and quality issues that drive the high labor cost of any industry. The main cause of this problem is that management does not count with a standardized approach to assess their workforce capacity effectively. As part of this research, a standardized approach and a decision-making tool are developed in an effort to reduce uncertainty when delegating a particular task. The study shows that by creating a standardize approach, managers are capable to delegate task effectively, potentially reducing labor cost and improving productivity. The study also demonstrated that managers would be more effective when using decision-making tools that provide better planning and help them in identifying strengths and areas of improvements of their employees. Key Terms ⎯ Delegation, resource allocation, productivity improvement, decision making.