Optimizing Repair Procedures for Airplane Engine Parts in the Aerospace Aftermarket Industry

Abstract

This study, conducted in collaboration with Pratt & Whitney, addresses the challenges faced in optimizing repair processes for airplane engine parts within the aerospace aftermarket industry. With a focus on reducing turnaround time, optimizing resource use, enhancing quality control, and standardizing repair procedures, the study aims to improve operational efficiency and elevate service standards. Through a comprehensive literature review leveraging Lean Six Sigma principles and exploring quality control strategies, key methodologies and best practices were identified. Repair development data from Pratt & Whitney's Puerto Rico location was collected, followed by quantitative analysis techniques. Findings revealed varying average development times across tasks, with identified challenges including ground rule updates, scheduling conflicts, and workload-related delays. The qualitative analysis highlighted the importance of effective communication and workload management. The study concluded by emphasizing the significance of leveraging insights to refine repair evelopment strategies, enhancing resource allocation, and improving project management, ultimately striving for operational excellence and customer satisfaction in the aerospace aftermarket industry. Key Terms ⎯ Aerospace aftermarket industry, Engine component repair, Repair process optimization.