NPI Workgroups Management System

Abstract

Organizations with virtual teams and its resources located in different geographical locations have a growing concern on the impact of turnaround time and work-life balance. As a result, the main challenges are the coverage due to the gap in time zones, consequently assigning work to the available resources at the time. This limits the ability of others to get the desired exposure and gain expertise to collaborate and at the same time not having a balanced work bandwidth. The work inventory was analyzed in an effort to balance the work for all employees in the virtual teams. It was found that by deploying a workgroups management system for the NPI team, the workload was evenly distributed between the groups and each individual, but also providing the opportunity to collaborate as a single unit. This not only improved the turnaround time, but it also helped balanced the work-life conditions of the team as a whole. Key Terms ⎯ Job Rotation, Subject Matter Expert, Virtual Teams, Work-Life Balance.