Process Improvement of Equipment Support Project Requests

Abstract

A project request package moves through five different departments: Pre-Induction, Engineering Design, Planning, Material and Execution. The project request package is constantly returned to a previous department for rework. Engineering design drawings are the most recurring returns, therefore improvement efforts of this project were focused on how to set guidelines for the engineering design department to provide complete, comprehensive and quality drawings the first time. A Drawing Checklist was designed by a team made up of engineers, planners, schedulers and craft shop supervisors that will ensure quality drawings with accurate measurements and materials. Key Terms ⎯ DMAIC, Guidelines, Quality, Recurrence.