Quality Management Applied on a Food Industry

Abstract

Abstract – The research project was focused in transforming the quality engineering perspective from one that solves problems directed to engineers to one that solves routine problems that affects the entire society. Therefore, the implementation of quality techniques into a future state business based on the Sushi food was analyzed. The proposal intent is to change the perception of this particular food that often is presented on formal restaurants. The sushi process was evaluated as the production of a product required by a customer and must be completed in a specific range of time considering and maintaining the quality standards pre-established by the customer. The sushi food process was analyzed in their regular basis preparation and the methodology was rearranged using Lean Manufacturing techniques; in order to transform the process into one faster achieving in all instances the voice of the customer that reacts as the quality input. A production line layout was implemented by benchmarking the business against a commerce that shares an equal way to deliver a product. More quality techniques were implanted to glimpse this business as one prosperous and effective. Key Terms – Fast Food, Lean Manufacturing, Process Improvement, Sushi.