Enhancing Monroney Label Process for Efficient Pre-Delivery Inspections

Abstract

Motorambar Inc., a prominent player in Puerto Rico's automotive sector, undertook a comprehensive project to refine its Pre-Delivery Inspection (PDI) process, specifically addressing challenges related to Monroney label errors. Following the DMAIC methodology, the project encompassed detailed interviews, flowchart creation, and meticulous data analysis. Overcoming resource constraints during holidays through alternative communication channels, the initiative identified and implemented four essential checklists, involving multiple departments. The IT department played a pivotal role in scrutinizing SAP Support Tickets. Effective control measures were established, leading to a notable reduction in errors, minimized delays, and an overall enhancement of efficiency in Motorambar Inc.'s PDI operations. Key Terms ⎯ Checklists, DMAIC methodology, Monroney label errors, Pre-Delivery Inspection (PDI).