Suppliers Information Exchange Process Optimization

Abstract

The emphasis of this research project is to reduce the processing time for supplier’s requests for change and/or information (RC/I), a tool utilized to request information and/or change in response to technical or contractual issues encountered before or during the manufacturing process, for requesting Process Plan approvals, or for Counterfeit Material Prevention/Detection. The Six Sigma Initiative provides us with two key methodologies: DMAIC and DMADV. For this research project, we utilize the DMAIC methodology. It consists of five steps: Define, Measure, Analyze, Improve, and Control. DMAIC is a data-driven quality approach with the purpose of improving a process or processes. In this case the RCI tool has been established and we are seeking to reduce the requests processing time. Reducing the suppliers’ request time is critical due to the direct correlation with the production and manufacturing phase of an aerospace system. Key Terms - DMAIC, Manufacturing, RCI, Suppliers.