Improvement of Task Tracking to Manage Team Growth

Abstract

Monitoring and Control is one of the Project Management (PM) Phases which this project addresses. Proper execution of the Monitoring and Control phase along with a suitable Task Tracking process helps minimize opportunity areas to run a project. Quality Notification (QN) Department of Infotech Aerospace Services (IAS) identified areas of opportunities in their Task Tracking activities. This project used a DMAIC methodology to identify the root cause of the problem and set corrective actions to fix the problem. In this process, a Benchmark event was executed and an action plan was set to work on the QN Task Tracking tool development and comply with the set objectives. Tool development resulted as a good example of Innovation practice by using the Original QN Task Tracking tools and merging them to IAS’s best in class Department’s tool. The use of this tool has displayed benefits for both Project Engineers and Designers by having important information of their work readily available in a standardized manner for the generation of reports to customers with minimum efforts; therefore, employee’s time efficiency is improved by the generation of this tool. IAS benefits from this project as it allows continuing growing the team headcount and workload in a controlled environment. Key Terms ⎯ Control, Innovation, Monitoring, Project Management.