Improving Supervision and Feedback in the Maintenance Department of ABC Food Manufacturing Plant

Abstract

The ABC Food Manufacturing Plant has not trained its maintenance personnel in the implementation of new techniques for better key performance indicators. After a DMAIC analysis was performed on how to improve the supervision and feedback on the maintenance department, it was found that there was a gap of skilled personnel. There was the recommendation and implementation of training its personnel to be more versatile, including the data entry personnel to give support. The result was an increased time in uptime by having operators along with the guidance and support of technicians as a Predictive Maintenance program. Key Terms ⎯ Computerized Maintenance Management System, Data-driven Decision Making, DMAIC, Inventory Evaluation, Key Performance Indicators, Mean Time to Repair, Overall Equipment Effectiveness, Parts Usage, Predictive Maintenance, Uptime.