Improve Conformal Coat On-Time Delivery

Abstract

The Conformal Coat area throughput time is 37 hours on average when their limit established by the business is 24 hours. This low performance is negatively impacting the on-time delivery metric for internal and external customers. The following activities were implemented in order to reduce the throughput time: cross training classes, line balancing analysis, empowering the operators to make decisions by themselves, controlling the input with a new system feature, managing the inventory by changing process dynamic and benchmarking with a company that has a similar area. The fusion of these activities has reduced the throughput time to 6 hours in average. Also, based on the line balancing analysis, the area can reduce a single full-time equivalent position, which is equal to $53K annual savings. Key Terms ⎯ Inventory, On-Time Delivery, Throughput Time, Cross Training.