Construction Services Company – Purchases Process and Warehouse System Improvements

Abstract

In the manufacturing industry, engineers focus on positively impacting all areas related to product output. When the output is tangible, several methodologies and assessments can be implemented to improve the production of this product. But when the output isn’t tangible, implementing these methodologies becomes more complex, even more so when all the related variables are different. These situations tend to happen in the service industries, such as the construction industry. As part of this research, the construction industry has been selected due to identified issues affecting the service provided to internal and external customers. Many variables can affect the service provided in this industry but, the variables to be considered in this research impact directly the schedule and cost of a project. This research hopes to find a significant impact that positively changes the quality of the services provided and also seeks to find a positive impact on the scheduling and cost of projects. Key Terms - Construction Industry, Inventory Control, Purchases Process, Warehouse Management.