Improving On-time Commitment Performance

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PUPR_CEAH_SJU_WI17_MEM_Luis Nunez_Poster.pdf (1.19 MB)
 PUPR_CEAH_SJU_WI17_MEM_Luis Nunez_Article.pdf (96.49 KB)

Date

2017

Authors

Advisor

Publisher

Polytechnic University of Puerto Rico

Item Type

Poster
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Abstract

To improve the on-time commitment performance of organization XYZ, the current commitment process was evaluated. The methodology to improve the commitment process was broken down into five steps: (1) Assigning an engineer; (2) Engineer comes up with a schedule; (3) Completion of technical documentation and review cycle; (4) Technical submittal for approval: and (5) Commitment is closed. After implementing the commitment process improvements, the on-time commitment rate improved from 78% to 85%.Key Terms ⎯ Commitment report, Process improvement, Submarine.

Description

Keywords

Citation

Nunez Velez, L. A. (2017). Improving On-time Commitment Performance [Unpublished manuscript]. Graduate School, Polytechnic University of Puerto Rico.

URI

http://hdl.handle.net/20.500.12475/2485

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