Improving Employee Retention at Pratt & Whitney Puerto Rico

Abstract

When a company has a major change in scope and culture, the tendency is to grow and adapt. The company in question, Pratt & Whitney, experienced growth but the adaptation has become problematic. Their growth has caused them to make quick adaptations of how their culture is but has not been very effective. The attrition rate is very high for this company, they haven’t found the best way to keep their employees from leaving. Surveys and interviews have been conducted to get the feedback of the employees to help mold a better retention plan for this company. The data acquired reveals the needs of the employee, what are their comforts and what is their sense of security within their work. The findings include that employee needs to feel appreciated and receive rewards/acknowledgments for their hard work and for exceeding expectations. With these findings, the existing retention plan is modified for it to be able to reduce the attrition rate. Key Terms ⎯ Attrition Rate, Culture, Interviews, Retention Plan, Surveys.