GoalsTask Management Optimization to Improve Operational Efficiency at Rivera Fontánez & Brea Falcón Law Office
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Polytechnic University of Puerto Rico
Abstract
The Task Management Optimization to Improve Operational Efficiency project was developed to address key inefficiencies in task management at the Rivera Fontánez & Brea Falcón Law Office. The primary objectives of the project include reducing delays in task execution, restructuring workflows to better utilize available resources, fostering a more structured and productive work environment, and enhancing both employee satisfaction and client trust. To achieve these goals, a multifaceted approach was adopted. This included the implementation of personalized task management solutions to reorganize existing workflows, the integration of data-driven insights and automation tools to streamline operations, and the standardization of internal processes to minimize delays and improve overall efficiency. These strategies were designed not only to eliminate bottlenecks and disorganization but also to support long-term sustainability and continuous improvement. As a result of the initiative, the law office reported a substantial reduction in task management delays, a noticeable increase in employee satisfaction and productivity, and an improvement in client trust and satisfaction. These outcomes contributed to a significant boost in operational efficiency, positioning the firm as more competitive and resilient in its legal practice. In conclusion, the project successfully met and, in several areas, exceeded its original objectives. Through a combination of customized workflow solutions, data utilization, and automation, the initiative has laid the foundation for a more agile, effective, and client-centered legal operation.
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Final research poster for the senior design project.